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Location of address prompts

The app can load during or after checkout and the address prompts can be rendered as a modal or be embedded.
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Written by Support
Updated 1 month ago

During checkout options:

REQUIREMENT: You must have Shopify Plus or a legacy store with the additional scripts feature enabled so you can insert the code snippet to load Address Validator during checkout

During checkout option A: Modal window on Customer Info step

This is the recommended configuration, if possible

The address prompts will be rendered in modal windows on the first step of checkout when the customer clicks on the Continue to shipping method button after inputting the shipping address. It looks like this:

This option has minimal impact to your conversion rate as the average response time is ~0.4 secs and >99% of customers act on the prompts.

During checkout option B: Embedded on Shipping Method step

The address prompts will appear on the second step of checkout above the Shipping method section. It looks like this:

This option will have no impact on your conversion rate because customers have the option to proceed without acting on the prompts.

After checkout options:

These are the available options for merchants without Shopify Plus or the additional scripts feature enabled
Address Validator automatically updates the Shopify order object when customers make corrections to the shipping address post-checkout

After checkout option C: Modal window on Thank You page

This is the default configuration

The address prompts will be rendered in modal windows on the Thank You page post-checkout. It looks like this:

After checkout option D: Embedded on Thank You page

The address prompts will appear on Thank You page post-checkout below the map. It looks like this:

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