What are ambiguous addresses?
These addresses are often undeliverable and it is not clear what the customer intended. Common examples include:
- missing apartment #: an apartment complex may have dozens of units
- missing street #: a given street may have numerous buildings
- invalid street name and # combination: "123 Test Street"
Example ambiguous address: 401 Howard St, San Francisco, CA 94102
This address does not exist and if you try to locate it on Google Maps, it drops a pin in the middle of the street:
If a customer specifies this into the address form, he/she will be presented with a warning message that looks like this:
No suggestions could be found in this case because there are too many possibilities - the user could have intended any of the buildings on Howard Street.
Example unambiguous address: 400 Howard St, San Francisco, CA 94105
If the user specifies an address that is slightly wrong, he/she will be presented with suggested changes that look like this: